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Respuesta de PreciousLittleOne

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Opiniones de PreciousLittleOne

Excelente
9.3 de cada 10

4.368 Trustpilot opiniones
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  • Opiniones (4.368)
PreciousLittleOne

Opinión de cliente confirmado

Great value, amazing service.

I found this website through Bounty. We bought all our large items: pram, cot etc. from PreciousLittleOne. When dealing with customer services due to a problem with the pram, they were great & resolved the issue within a week. I would recommend them to everyone.

PreciousLittleOne

Opinión de cliente confirmado

brilliant product great service

Was happy to be notified where exactly my parcel was. Product I bought was brilliant. Quick efficient service.

PreciousLittleOne

Opinión de cliente confirmado

Beautiful buy wonderful delivery service

I love my Winnie the Pooh Moses basket, lovely colours just beautiful, the next day delivery service was awesome , didn't expect it that quickly so was pleasantly surprised. I would recommend not only the item but the site as well they can be trusted.

PreciousLittleOne

Opinión de cliente confirmado

Great price and fast delivery.

Competitive low prices, placed order and received item 2 days later. Great service.

PreciousLittleOne

Opinión de cliente confirmado

crocodile

would def recommend as the product was spot on, delivered quicker than i expected and was cheaper than anybody else on the net

PreciousLittleOne

Opinión de cliente confirmado

Great, fast service

Have used this site a few times and all of the items have been great. Delivery was very quick and there's a large range of products.

PreciousLittleOne

Opinión de cliente confirmado

Great service

The website was easy to use and I managed to find and buy exactly what I wanted quickly. I received an email immediately to confirm my order and was able to track the delivery. The item arrived very quickly and was in perfect condition. I would definitely use this company again.

PreciousLittleOne

Opinión de cliente confirmado

EVERYTHING WAS GREAT

I FOUND THIS LITTLE TIKES ITEM IN THIS WEBSITE CHEAPER THAN ELSEWHERE AND THE DELIVERY WAS SUPER I RECEIVED THE ITEM NEXT DAY AND AS DESCRIBED...I BOUGHT IT AS A GIFT FOR MY ONE YEAR OLD BABY AND HE ENJOY PLAYING WITH IT EVERYDAY..WOULD DEFINITELY BUY FROM LITTLE PRECIOUS AGAIN

PreciousLittleOne

Opinión de cliente confirmado

excellent deal good delivery time

I've not yet used the item as the little man is still yet to put in an appearance but am very pleased with the great deal I got and very happy with the delivery time.

PreciousLittleOne

Opinión de cliente confirmado

Top class service!!

Precious Little Ones are great. We've ordered loads of stuff for our baby daughter and have been happy with the products, prices and service every time and our recent order was just the same great service!! :o)

PreciousLittleOne

Opinión de cliente confirmado

Great product and great delivery.

This product has proved very popular with the Pre-school children.

PreciousLittleOne

Opinión de cliente confirmado

perfect for your little bundle.

order was messed up but was sorted quickly by customer services with only one email which was over the weekend. delivered the next working day easy to put together and looks stunning and rocks effortlessly
the right size to fit in parent room at side of bed and big enough for baby
The cot is excellent value for money and much cheaper than other suppliers i would recommend this product to others

PreciousLittleOne

Opinión de cliente confirmado

I like the colour

The product is just as described on the website and the colour is very lovely. I have not had the opportunity to use it yet as I am still expecting my little one however I know it will be very useful.

PreciousLittleOne

Opinión de cliente confirmado

Good quality at a decent price

The chair is relativly easy to build and simple to use. The main draw back is the clicking sound as it swings and it gets up to a rather unexpected high speed on its top setting. It could also do with a form of head support for smaller babys, (mine is 4 weeks)

PreciousLittleOne

Opinión de cliente confirmado

Trustworthy reliable and exactly what I wanted

I recently ordered a bay changing mat which I was unable to get anywhere else. I explained it was for someone who was having a baby any day now and managed to get it sent 1st class. It arrived safely and securely within a few days! Just in time for the baby to arrive! Thank you! The mum loved the candy crush theme and couldn't believe we had managed to get something so unique!

PreciousLittleOne

Opinión de cliente confirmado

prompt & effective service

ordered chafing bags they were exactly as described and were dispatched & delivered in no time. very happy!

PreciousLittleOne

Opinión de cliente confirmado

Great Experience

Ordering was easy & delivery was quick. Item was well packaged and exactly as described. Highly recommended.

PreciousLittleOne

Opinión de cliente confirmado

Not used my times yet but look great

Love my yummy mummy bag and the carseat replacement cover is a great way to save money :-)

PreciousLittleOne

Opinión de cliente confirmado

Very good service

Good quick, reliable service

PreciousLittleOne

Opinión de cliente confirmado

Great product, fast delivery!

I ordered the sun parasol for Petite star kurvi pram, to keep sun out of little ones face! Great product, fitted great, fast delivery really happy thanks :)

PreciousLittleOne

Opinión de cliente confirmado

Excellent stock holdings and service.

Items were as described and despatched very quickly.

PreciousLittleOne

Opinión de cliente confirmado

very quick delivery and lovely product!

I received my item a lot quicker than i expected, and it's lovely! It's helped my back so much (I got a 4-in-1 nursing pillow) and I'm sure it will help after I've had the baby. Payment was quick and easy through the website and there are many products to choose from to find what suits you.

PreciousLittleOne

Opinión de cliente confirmado

Great prices and fantastic service

These were the cheapest on the internet and gave free delivery which was so quick. Better all round than many of the other baby equipment companies I have used.

PreciousLittleOne

Opinión de cliente confirmado

Excellent and speedy service and good price too

I ordered one afternoon and the product arrived by 10am the next day. I couldn't believe how quick the service was at no extra cost. I got email progress reports and the price was very competitive too. I was very pleased with the whole deal.

PreciousLittleOne

Opinión de cliente confirmado

Great service, fast delivery and low price - perfect!

The title says it all! I've bought a few things from this site and each time I have been really happy with the service and the speed of delivery.

The items are also the cheapest i have found them - so I will definitely be using this site again.

PreciousLittleOne

Opinión de cliente confirmado

easy to shop online and extremely quick delivery

I ordered a carry cot on the website around 10pm and phoned the following morning to add something else to the order but the carry cot had been dispatched by 9am! amazingly fast delivery!!

PreciousLittleOne

Opinión de cliente confirmado

Excellent, easy website to navigate, easy payment and delivery on time of a product that cost £40 more in the shops

Jasper the horse is a great toy and Precious Little One is an excellent online retailer. I have no hesitation in recommending both.

PreciousLittleOne

Opinión de cliente confirmado

Very user friendly

The website was very user friendly & the order process was easy. Found what I was looking for straight away & prices are very competitive. Thank you.

PreciousLittleOne

Opinión de cliente confirmado

Brillian

Fast delivery great selection of goods and easy to use web site.

PreciousLittleOne

Opinión de cliente confirmado

Super quick delivery!

Arrived the very next day - amazing quality and easily worth the money. Can't recommend highly enough!

PreciousLittleOne

Opinión de cliente confirmado

Issues with delivery

I was notified of the delivery date on a Friday night, and it was planned for the following Monday. I tried to contact the delivery company, to tell them no one would be home and that it would be fine to leave my purchase in the shed in the back garden. They insisted they could not accept my instruction without it coming direct from Precious Little Ones, who were now closed.
I tried to get in touch first thing on the Monday with my instructions, but was told the delivery had already left the depot. It left me with no choices.
I had not wanted it left with a neighbour as it was a large object, but it was left a few houses away, (with someone I have never spoken to!).
Luckily I managed to collect it a few days later, but heavily pregnant, I had to carry to my house on my own. It wasn't ideal.
I haven't unwrapped the mattress yet, as we don't need it yet, so cannot comment on the object itself.

Respuesta de PreciousLittleOne

Dear G Leith,

Thank you for your review.

Please accept my apologies that you have experienced issues with your City Link delivery. I can see on our records that you contacted us on Monday 3rd June at 11:34am and by this time, your order had already been delivered to your neighbour.

Please be aware our website states that all City Link deliveries do require a signature and we will not authorise them to leave any parcels in an un-secure location.

If you have any further enquiries please contact our Customer Services Department.

Kind regards
PreciousLittleOne
PreciousLittleOne

Opinión de cliente confirmado

Great service, speedy delivery. Couldnt be happier.

Highly recommend this website. Easy to use and very customer friendly. We haven't had chance to use our pushchair yet as baby not due til August. However, was easy to assemble and extremely manouvreable. Price was competitive, best I had found. Service was fantastic. Ordered in the afternoon and arrived the next morning.

PreciousLittleOne

Excellent service superfast delivery!

I purchased the hauck pooh brown stroller for my little one as we have a holiday coming up. I ordered it Thursday 11am and the stroller was with me by Friday 9.30am. That's superfast delivery that cannot be faulted.
Stroller came well packaged, with all handles ect properly wrapped with box intact.
I'm so happy with my purchase and would definitely recommend preciouslittleone to family and friends!

PreciousLittleOne

Opinión de cliente confirmado

fast and reliable

The website was really easy to navigate and I was really impressed to receive my order the next day - well done Precious little ones and City link:-)

PreciousLittleOne

Opinión de cliente confirmado

Fab product, speedy delivery, baby very happy!

The cushion is bright & colourful. My baby loves it. It is perfect for tummy time too. This cushion is versatile!

PreciousLittleOne

Opinión de cliente confirmado

No problems with order or delivery and good prices ontop

I picked the cotbed I wanted and found the cheapest price on this website. It also included a free mattress so that was a bonus. I've since had it delivered with no problems and set it up, which was very quick and easy.

Would happily use you again

PreciousLittleOne

Opinión de cliente confirmado

Brilliant invention

Bought this harness to strap Freddie to my mums chairs when we went visiting, as she has no baby equipment at her house. Worked a treat, strapped harness to the chair, then strapped Freddie into the harness so he could then east his meals with us at the table. Its light weight which means it can be carried and used anywhere at anytime.

PreciousLittleOne

Opinión de cliente confirmado

Fantastic items, great value!!!

I ordered the dolls size Moses bakets , beautiful and reasonably priced !

PreciousLittleOne

Misleading Timescales and Slow Service

Their definition of 'In Stock' means with the supplier not with them so "In Stock: 7 wkg day dispatch" means 7 wkg days from when order received they'll get the item, allow up to another 7 wkg days for them to deliver it to you. This is not explained fully or clearly on their website and i think it's very misleading and in this day a 14wkg day timescale is unacceptable, regardless of good pricing, i would go elsewhere for the turnaround and service. Especially as they saw fit to debit my payment card with immediate effect, not update their online order tracking data and it takes up to 5wkg days to get payment refunded. Customer Services did their job & cancelled the order (or at least i hope so as I haven't had email confirmation yet) but not satisfied and would definitely not recommend

Respuesta de PreciousLittleOne

Dear Zoe,

Thank you for your review.

After looking into your order, I can see that we were waiting for 3 out of the 4 items to arrive from the manufacturers. When the order was placed our website stated 7 working day dispatch as a maximum time for your order to leave us. Due to the size/weight of the products ordered, this would be sent using Royal Mail. All of the above information is avaliable to view on our website prior to or after ordering.

After your call to our Customer Services Department, your order has now been cancelled therefore your refund will appear on your statement within the next 5 working days.

Kind regards
PreciousLittleOne