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I bought an small product on January 2nd! Over two months later I still have not recieved my adapter. They have no problem taking you money.... But if there is an issue there so called customer service is terrible and nobody knows what they are doing or will take action and try to figure out what happened to my order! They send you in circles over several weeks!!!! Telling you to try the sand thing over and over that did not get a response the first time! Save your self the headache! DO NOT FALL FOR THIS SCAM of a website! Do not use!!!!
What can I say, been using Focalprice for ages, great service & good quality products, the Tablet I brought was far better than I thought it would be & at the price I paid, I could have got 7 for the price of 1 ipad. Delivery might be 2/3 weeks but you can always track your order, & I have had stuff from my own Country (UK) that has taken longer, everything I have every brought has been delivered, undamaged and well packed, if I could find any fault with Focalprice, then I would be the first to complain, but I can't. Would I recommend them, too right I would and I have told all my friends to view and order from them.
1) Ordered in November-received in January. 2) Tablets did not even work for even three whole days. 3) They told me to send them a picture of the problem. Did that. Send a video of the problem. Did that. Was told to have them repaired and they would pay for it. After they were repaired they did not work for even three whole days. 4) Asked for a refund. They will not pay for return shipping. 5) Asked for the reimbursement of the repair cost. Of the $99 for repairs they said they would pay $60. We'll see if I get that.
I am starting an all out campaign [Facebook, Yelp, Twitter, BBB, etc.] letting as many people as I can not to place your trust in a company with no integrity.
You get what you pay for here. Mass produced cheap products. If that's what you want then this is right for you.
Unfortunately you also get generic responses from them. When it goes wrong however they are ridiculous to deal with. I have now been going back and forth by email for two months trying to get a parcel redelivered which did not turn up at my house. They just keep saying wait ten more days even when they have sent me a delivery note that shows that apparently my parcel should have been delivered over two months ago.
Focalprice.com is a very good website.In the first place, it is good that this shop has a points system and the posibility of reedeming products and coupons with the points gained(although I haven't seen any product to be reedemed).As about the products,the send the product in the next 1-2 working days after confirming the order,which is quickly..I received a product in Romania in about 17 days-which is very quickly,keeping in mind that from other online shops like Focalprice.com,I got the products in 30 days or more...Another argument would be that this site has always active promotions.
I recently bought a cheap 7" tablet from Focalprice and found them to be a reliable and well priced company. The item was in stock and dispatched quickly, I was able to use their online order tracking to follow the delivery all the way to my door, the staff answered my concerns quickly and efficiently, and the tablet arrived exactly as described. I will definitely be shopping with them again.
I have already bought more that 30 products from this site and i am 100% satisfied.The deliveryi is very quick to Greece (about 15-21 days) and the prices are the best you can find on internet.I am very huppy found this site after some other sites i was using to buy before where i couldn't communicate at all. I hope everyone test this site to find out how perfect it is.
I bought one tablet of 9 "and an iphone clone. Both are very good products and are above average. the quality and appearance of the two are remarkable. operation is very good for its price.shipping is fast. prices are affordable. attention to the buyer is quick. I recommend . (spanish): Compré una tablet de 9" y un celular similar al iphone. ambos son buenos y están sobre el promedio.la calidad y apariencia de los dos es remarcable. su funcionamiento es muy bueno para su precio . la atención al cliente es rápida. el envío es inmediato. los precios son accesibles. Lo recomiendo.
I have ordered from Focalprice.com a few times and will continue to do so. Extremely wide variety of products. They always respond to my email inquiries quickly, and they ship orders quickly. I use and their Dropship program and I am very pleased. I highly recommend Focalprice.com.
I am using Focal price products since long. They are very good in use. I am satisfied with them. They deliver the orders on time. Their RMA service is cooperating with the customers in very friendly way. The products were in good condition after shipment. The discount facility is also very attractive and helpful some time to reduce the prices. They are making technology in hands of every body at reasonable price and in good quality.
Kupiłam i dostałam w ciągu 3 tygodni smartphone N7100- odpowiednik Samsung Note 2 .Użytkuję go już ponad miesiąc i jestem bardzo zadowolona z zakupu .Wszystko działa tak, jak w opisie telefonu i nie mam żadnych zastrzeżeń di produktu. Polecam !
i living in Turkey. I bought a couple of times before. All but a time came on time. prices have risen slightly in recent days I still prefer the beautiful and consists of a variety. customer service did not return a time. I would recommend them outside
Пользуюсь Focalprice.com с декабря 2013 года.Из всех интернет магазинов с которыми я имел дело,этот пожалуй самый лучший.На все категории товаров бесплатная доставка.Заказ доставляется в течении 20 дней.Если бывает задержка,то по вине таможни.Товары от 20$ имеют трекинг номер и можно отслеживать доставку.Более дешёвые товары можно сначала складывать в Корзину,а потом оплатить одним заказом и товар пришлют в одной посылке.Если есть какие то проблемы,можно связаться с магазином по смс-овечают в течении дня и что удивительно на русском языке,хотя я писал на английском.Судя по подписи смс там есть русско язычный персонал.За это короткое время я купил товаров почти на 1000$ Цены ниже примерно в три раза чем у нас в Латвии.Среди товаров которые я купил:телефон CUBOT S36H,планшетник ALLFINE 11,фотоаппарат AMKOV,часы,целую кучу бюжетерии для жены и много всего другого.Всё отличного качества.Жаль только что в магазине мало одежды и обуви,но я надеюсь что скоро асортимент товаров увеличится.Моя оценка 5 звёзд.