I live an hour's drive from the nearest real pet food store. For the $4.95 shipping I pay to have my dogs food delivered once a month it's completely worth it. I can't drive an hour each way to get dog food for less than that!
Petflow not only has quality items but low prices and I cannot believe how quickly they get a shipment out! Only place I will buy my products now is through Petflow.com AWESOME COMPANY and I have very happy dogs now as well!
The website falls short. It is very difficult to edit products. I have a recurring order scheduled for every 8 weeks. I have tried to make changes to it and have had to go through customer service because they wouldn't show up when made from the website. I would order much more if the website were user friendly.
Website was easy to navigate. Order shipped quickly and arrived on time a few days later. Only hiccup was being charged for shipping even though I used a promo code that promised free shipping, but customer service has credited the amount to my account and it should be applied on my next order. Overall, I'm very pleased.
I get everything on petflow.com. From my dog and cat's food to their toys. Their prices are very competitive and best of all shipping is VERY fast!!! Ordering from them definitely beats going to the store!
I've ordered several times from PetFlow and have always been happy with the products I purchased. I have four dogs including a Belgian Malinois rescue about six months old. I have found the chew treats and toys I desperately need to keep my dog from chewing my furniture.
I'm most happy with the fact that I am able to order Great Life kibble for my dogs at a better price than the pet store - and have it delivered to me free!
I found a great website where I buy Orijen Cat Food for a reasonable price and got free shipping due to the amount spent. This is such a convenient way for us to get this quality food at a good price. If you buy in bulk you can save more which I did.
My two Perisans, Ollie and Britta are very happy so the whole family is happy.
I'd cut back the volume of the emailed deals. It is quite a bombardment, even to a loyal customer.
I am disabled and decided it would be much easier to buy my pet supplies (3 cats) through delivery by Pet Flow. Last week, the delivery man delivered four boxes and dumped them in my foyer. When I opened the boxes, two of the boxes of litter had torn open on all four corners and litter flowed all over the foyer tile and living room carpet. I had to run to the garage (and I certainly don't run well) and grab litter boxes to try to contain the mess. Meanwhile the cats were sniffing around and I was afraid they would eliminate or defecate on the litter. I then had to sweep up what I could to keep the cats away and hire someone to come the next day to thoroughly vacuum. I don't want anything--you asked for my opinion and you now have it. Believe me, it would have been easier to bring the litter home on the bus which my residence provides weekly for shopping. In all fairness prior to this time I had a positive experience with Pet Flow and was glad to have found them.
Great prices, fast on-time delivery. It's as advertised.
Hershey, Maverick, CeeCee and Yoni are our lovable chocolate Labs. They already recognize the PetFlow boxes and will jump all over the UPS man while he is trying to make it through the driveway. Between the five of them, they look like one big brown ball (I just feel sorry for the man). Don't let me leave that box unattended or they will take care of opening it for me and in the process will help themselves to some treats. I work from home and to ensure that they will be quiet during my calls, I pull four of those humongous bones and I have no distractions whatsoever. But no, seriously, we wonder why we didn't discover PetFlow earlier. It's a time saver with awesome prices! But best of all, PetFlow makes our children happy and this my friends, it's priceless...
I ordered big bag of dog food and 1 for my cats. I was careful opening the large box, I thought, but I ended up cutting the large 35 Lb bag right down the middle! My error, but would help if you could tape a piece of cardboard on top of bag that is below the center opening or put sticker on top stating that one shouldn't use a knife to open. I've had to lay the bag down, as it it impossible to pour from the middle.
Nest time I will know and will be more careful, but it's going to take a while for 35 lbs!
This is my second order. I have been pleased and would order again.
I would recommend PetFlow to anyone who owns a dog! I love their auto-ship service for food. The food I get can only be found at speciality stores, so its great the PetFlow carries what I need and at a very reasonable price. I scheduled the deliveries for every 8 weeks and never have to worry about running out of food for my bulldog, plus the shipping is free! They also have great prices and selection on toys, treats and accessories. And any time I've needed customer support, I've gotten a response and a solution within 24 hours. 5 stars!!!
The website takes a while to load, specifically when looking at the sales. Could use some updating. But, i can make purchases, prices are fair and i have a ton of options for grain-free dog food.
I've ordered from pet flow a couple of times and have been very happy with my purchases. (And so have my dogs). It's a great place to find USA brand times at very competitive prices.
Imagine dog food delivered to your door, paying as cheap or cheaper a price, free delivery, no tax (at least for me) and the abilty to set it all up automated! Great service. Never an issue (I even cancel my auto delivery when there is a sale and then pick it right back up).
My dog can't get enough of those bully sticks. She can smell them a mile away. I bought extra this year to give to my friends who have dogs.... I love the fact that it keeps my boxer dog (Abby) busy even for a short time.
Oxy absorbent pads. Had to use two to absorb the urine from my dog. Probably could have used a third. The product makes cleaning up urine easier & faster than what I was doing which was pouring a lot of borax on the spot, letting it absorb the urine and then getting it off the carpet. However, will be traveling and using these pads will be easier than using the borax
I don't know what made me order from PetFlow the first time...I guess I was running low on food and didn't want to trek to the pet store. I am glad I made that order. The prices are great, all of the best dog and cat foods are available, and the delivery is very convenient. Often, there are unbelievable prices on treats, so I throw them in the cart too. I am talking $.01. You can't go wrong!
The first time I ordered from them was fine, I think the order even got here early. The second time I tried to order, I did so because it was a Cyber Monday deal for free shipping. I got the code & ordered, but then I forgot to add something, so I clicked on the option to go back and add more items but when I was done adding & went to pay, I was not given the free shipping or even an option to go back & start over with that code. I tried multiple times to figure out a way to order but it was not working, so I cancelled the whole order. It was very frustrating. I wrote a comment on their page before I left, but never got an email regarding that particular situation until they wanted this overall review.
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PetFlow stands behind both it's service as well as the quality of products we sell! If you're unhappy for any reason whatsoever, PetFlow.com will make it right! Just CALL, LIVE CHAT, or EMAIL us at ANY TIME! We'll take care of your concerns, no matter how big, or small. We'll make your tail wag!